NINA/MICHELLE SALON'S CANCELLATION POLICY
We truly value your time and we know you value your stylist’s time also. They depend on your appointments for their living. For that reason our No Show/No Call, Same Day Cancellation policy is as follows:
For all guests receiving a service, we will take a credit card to hold your appointment. If you cancel within less than a 24 hour period, or no show/no call, we will charge your card one half of the price of the scheduled service.
If you are running late to the point that it will affect another scheduled guest's appointment we may need to reschedule your appointment. That will be determined upon arrival time.
Calling to cancel or reschedule enables your stylist the opportunity to accommodate a guest that is on their waiting list.
We value your patronage and sincerely thank you for understanding.
PAYMENT INFORMATION
To continue providing the highest quality products and services used in your hair care experience
and to avoid raising our prices, we kindly want to let you know that a small surcharge will be applied
to credit card transactions. This fee helps cover the processing costs charged by credit card companies,
which can be especially challenging for small businesses.
We truly appreciate your understanding and support.
Thank you for helping us keep our business strong and our community thriving.
